Authorised De’Longhi service agent0420 767 058
Repairs & servicing

Coffee machine repairs on the Gold Coast

Domestic and commercial espresso machines and grinders, repaired and serviced in Southport by a technician with more than 30 years’ experience. Warranty and non-warranty work.

Gaggia commercial two-group espresso machine at Protech Espresso
We service
  • De’Longhi
  • Gaggia Milano
  • Bezzera
  • ECM Manufacture
  • Mazzer
  • Astoria
  • La Pavoni
  • Bellezza
  • Domestic
  • Commercial
  • Grinders

What we fix

SymptomUsual causes we check
Leaking waterGroup-head gasket, drip-tray drain, boiler seals, fittings and valves
Low or no pressurePump, scale build-up, blocked shower screen, grind and dose, pressure settings
Won’t heat upElement, thermostat or sensor, pressurestat, safety cut-out, control board
Weak or no steamBlocked steam tip, scale, steam valve, boiler pressure (usually 1–1.2 bar)
Portafilter won’t lockHardened or worn group gasket, wrong basket
Trips power or deadElectrical fault, switches, wiring, element short, control board
Grinder problemsWorn burrs, motor or switch faults, chute blockage, dosing adjustment

Servicing

A service keeps a good machine pulling consistent shots and catches small problems before they become big ones. Depending on the machine, a service covers:

  • Descaling the boiler and water path
  • Replacing group-head gaskets and shower screens
  • Cleaning group heads, valves and the steam wand
  • Checking pump pressure, boiler pressure and temperature
  • Bench-testing the machine before it goes home

Domestic and commercial

The same bench handles a single-group home machine and a café’s two-group. Commercial clients across the Gold Coast and Northern Rivers bring in espresso machines and grinders. A fully automatic De’Longhi from a kitchen bench gets the same care.

Brands we service

De’Longhi, Gaggia Milano, Bezzera, ECM Manufacture, Mazzer, Astoria, La Pavoni and Bellezza. Not on the list? Text the make and model to 0420 767 058.

Before you bring it in

Some faults are simple to fix yourself. Try our espresso machine troubleshooting guide first. It might save you the trip.

Questions

What coffee machine faults do you fix?

Common jobs include leaks, low or no pump pressure, machines that won’t heat, weak or no steam, blocked steam wands, worn group-head gaskets, portafilters that won’t lock in, tripping power and other electrical faults, and grinder burr or motor problems.

Do you service commercial espresso machines?

Yes. Commercial espresso machines and grinders are serviced and repaired as well as domestic machines, for cafés, offices and restaurants across the Gold Coast and Northern Rivers.

How often should a coffee machine be serviced?

It depends how hard the machine works and how hard your water is. A busy café machine needs gaskets, shower screens and a descale far more often than a home machine that makes two coffees a day. Call with your machine and usage and you’ll get a straight answer.

Do you do warranty repairs?

Yes, both warranty and non-warranty work. Protech Espresso is an authorised De’Longhi service agent, so De’Longhi warranty claims can be handled here.

Do I need to book?

Call or text 0420 767 058 before dropping in, so we know what’s coming and can check parts for your model.

Repairs · Southport

Book your coffee machine repair

Call or text with your machine’s make, model and fault. Then drop it in to Unit 2, 50 Johnston Street, Southport.

Gaggia commercial espresso machine on the bench at Protech Espresso